Steven Belleghem

Steven Van Belleghem is an entrepreneur, academic, speaker and award-winning author, based in Ghent, Belgium. He is a Managing Partner of InSites Consulting, and part time professor at Vlerick Business School and a guest lecturer at London Business School. He is the author of When Digital Becomes Human and The Conversation Company.
Ebooks
Customers the day after tomorrow: How to attract customers in a world of AI, bots and automation
When Digital Becomes Human: The Transformation of Customer Relationships
€37.43
The Offer You Can't Refuse: What if customers ask for more than an excellent service?
The Conversation Company: Boost Your Business Through Culture, People and Social Media
€37.43
A diamond in the rough: Over a 100 specific tips to build a strong customer culture
Customers the day after tomorrow: Hoe trek je klanten aan in een wereld van AI, bots en automatisering
Marketing: de nieuwe principes
When digital becomes human: klantenrelatie in transformatie
De conversation company
De conversation manager: de kracht van de hedendaagse consument : het einde van de traditionele adverteerder
The spirit of the valley: overdonderende inspiratie uit het nieuwe Wilde Westen
The offer you can't refuse: Wat als klanten meer willen dan een uitstekende service?
Le conversation manager: la force dus consommateur contemporain, la fin dus publicitaire traditionnel
De ruwe diamant: Meer dan 100 concrete tips om een sterke klantencultuur uit te bouwen