Recent Trends in Shared Services: Insights from a Study Tour to Malaysia

Dr. Chien-Chien Lo is an Assistant Professor in the Department of International Business at Providence University, Taiwan. She has served as an Assistant Professor at China Medical University and Beijing Institute of Technology, Zhuhai, in Mainland China. She received her Ph.D. in Bilingual Education from Texas A&M University in the U.S.A., an MA degree in Teaching English as a Second Language (TESOL) from the University of Central Oklahoma in the U.S.A., and a BA degree in International Trade in Taiwan. With a cross-disciplinary learning background and rich teaching experience of cross-strait exchanges, she specializes in teaching innovative CLIL (Content and language integrated learning), ESP (English for specific purposes), and EMI (English-Medium Instruction) courses in the school of business management. Through longterm frontline teaching practice, she has been awarded by the Taiwan Ministry of Education's teaching practice research program for five consecutive years since her innovative teaching concept can ignite students' interest in learning and stimulate students' creativity.