Finding Tomorrow's Valuable Customers Today

Utilizing Analytics to Customize & Optimize Retail Networks

Bundling 2.0 - Bundling Within and Across Sectors

Service Done Right - The Best of the Best

Aligning Employees Around Delivering Best-in-Class Customer Experience

The Under-Tapped Banking Consumer Segments of the World – Ladies

Wondering What Lies Ahead? The Power of Predictive Modeling

BI on a $0.99 Budget

SNA’s Failures Revealed – Getting it Right With Social Ripple Analysis

SMEs and Churn – 15 Key Factors Driving Them Away From Operators

Moving Beyond One-to-One Marketing - Getting Personal with Enterprise Customers

Maximizing Campaign Conversion Rates Using Analytics

Visitor Relationship Management – Optimizing the Online Lifecycle

Where are Your Dealers? (Optimizing the Dealer Network)

Customer Retention During the Downturn

'Occasional' Customer Segmentation - Uncovering Hidden Truths About Customers

Are You Using Enough and the Right Facts for Decisions across Your Organization?

Improving the Quality of Data Acquired from Customer Touchpoints

Campaign Sensitivity Analysis – Preventing Competitors From Stealing Your Customers

Ensuring Successful Business Partnerships