RIU Hotels & Resorts

4.4
12.6K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

With the RIU Hotels & Resorts app, planning and enjoying your vacation has never been easier. Access a wide range of services designed to give you an unforgettable stay, all from the comfort of your phone.

Stay, Enjoy, Repeat… Your trip starts with the RIU Hotels & Resorts app!

What will you find in our App?

• Quick and easy booking, explore our destinations and find the perfect hotel for your trip. Book anytime, anywhere with total ease.
• Manage your reservations: see your booking details, make changes and efficiently manage your stays.
• Skip the lines when you arrive at the hotel and check in directly from the app.
• Complete hotel information: check schedules for activities and shows, facility details, menus and much more, all in one place.
• Direct communication with reception for anything you need during your stay. Book our spa services or your table at the main restaurants. Choose from plenty of activities and make the most of your stay.
• As a RIU Class member, enjoy special rates and extra benefits all year long. Not a member of our loyalty program yet? Join now and get all the perks!

Start your adventure with RIU today! Download the app and take full control of your vacation in the palm of your hand šŸ“².

For any questions or suggestions, feel free to contact us at [email protected] šŸ“©.

FOLLOW US:

• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube: RiuHotelsandResorts
• Pinterest: /riuhotel

Visit us on www.riu.com
Updated on
Sep 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
12.3K reviews
Alvaradoch Omyra
September 19, 2025
don't show available rooms and dates. Customer service on the application is a waste of time. How come you don't offer a toll-free international phone number for those who are out of Panama?
1 person found this review helpful
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Riu Hotels & Resorts
September 29, 2025
Thank you for your feedback on the booking process šŸ¤—, we will take this into account for future improvements ā­ā­ā­ā­ā­šŸ“². You can find all the telephone numbers in our app. Just go to ā€˜More’ āž”ļø ā€˜Contact’ and you will see all the numbers there ā˜Žļø.
Elaine Howard
April 20, 2025
App is quite slow and when you press the back button at the bottom of your screen (instead of the one at the top of the app) it takes you all the way back to the launch page and you have to login again. Really frustrating. A few of the menus are in Spanish as default as well for some reason when English is selected as language.
4 people found this review helpful
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Riu Hotels & Resorts
April 22, 2025
Thank you for your comment. Could you please email us at [email protected] to let us know which hotel this is happening at? We'll try to resolve the issue. We'll be waiting šŸ˜„šŸ˜„
David Ross
July 31, 2025
We absolutely adore Riu Monica. From the moment off arrival where we were welcomed with a refreshing drink to the fantastic dining and entertainment ( where "Elvis" sang his best numbers). We had a great time in a great location. Thank you so much.
4 people found this review helpful
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Riu Hotels & Resorts
August 4, 2025
Thank you very much for your review, David šŸ¤—ā˜ŗļø! We are delighted that you enjoyed your holidaysšŸ˜ŽšŸļøWe would love to have you back soon at one of our RIU hotels šŸ˜‰āœˆļøšŸŒ!

What’s new

This version brings some improvements to make your experience with our App even more comfortable:
- Full transparency, improving the information in our payment process
- Streamlined search processes, providing a simpler search process so you don't waste time
- Bug fixes in navigation
Thank you for updating and get ready to enjoy!