JustAnswer: Ask for help, 24/7

2.8
9.65K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.   

APP FEATURES

- Ask questions in 700+ professional specialties including legal, medical, pet care & more.
- Get 2 free phone calls to Experts a month—a $50+ value!
- Save your favorite Experts so you can ask questions again and again.
- Get notified the instant an Expert replies to your question.

Rated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com 

HOW IT WORKS

Ask as many questions as you want with a monthly membership:

Step 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.

Step 2—We’ll connect you in minutes with the best Expert for your question.

Step 3—Talk, text, or chat till you have your answer. Members get unlimited conversations, 24/7, so you’ll always have an Expert ready to help.

ASK TRUSTED PROFESSIONALS

JustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews.

Experts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets.

CONVENIENT ONLINE HELP

Discuss your individual situation with an Expert who specializes in your topic, 24/7.

LAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more.

HEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness.

PETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals.

TECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics.

CARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats.

HOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance.

AND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation.

CONTACT US 

If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-941-1229 so we can help resolve your concerns.

Use our live chat for an instant response:
https://www.justanswer.com/help/contact-us
Updated on
Aug 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
9.47K reviews
Naomi Rogalska
September 23, 2025
As others have said - you think you are paying an 'per question' fee but are automatically then subscribed and charged the monthly fee - you can cancel (when you notice this) but this is not easily navigated and the first monthly charge is non-refundable - speaking to customer services they simply send you a copy of the Ts & Cs which are not clear when you first use the app. I don't necessarily mind a subscription but then refund the 'pay per question' amount or deduct this from the subscription
4 people found this review helpful
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JustAnswer, LLC
September 26, 2025
Hello Naomi, Thank you for reaching out. We're eager to help you out. Please get in touch with me using my contact details. We want to ensure we find your account and resolve this to your satisfaction. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-439-3643
Jennifer Cornelius
September 17, 2025
This app is a scam! it doesn't tell you that you are signing up for a subscription until you see a 40.00 charge on your account. I was suppose to be a one time fee of 2.00. they will charge you that plus a 40 dollar fee for a membership I didn't sign up for. you tell them to stop charging my card and the do it the day after you had left a message. this is stealing. there is no way to cancel easily on this app Hide it thinking you would give up and forget. bad app!!!!
28 people found this review helpful
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JustAnswer, LLC
September 21, 2025
Hello Jennifer, Thank you for your feedback. We'd love to investigate this further. Would you mind contacting me using the contact details provided? We're dedicated to finding your account and rectifying any issues you may have. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-439-3643
Ann Bobo
September 9, 2025
They tell you it's only $5 to join then charge you $55. $5 to join but $50 for a membership that you know nothing about. I read everything before I joined and not once did it mention the $50 membership fee. The person who finally answered was a big help but not worth the $50. If they had mentioned the $50 fee I never would have joined because ireally couldn't afford that. I know that may not seem like a lot but I literally lost my job a week ago and right now everything counts.
7 people found this review helpful
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JustAnswer, LLC
September 11, 2025
Hello Ann! I understand you may have had some difficulties using the site. Feel free to email me with more details about your issue, and I’ll be happy to assist with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-439-3643

What’s new

We've supercharged the JustAnswer app with Pearl, your AI-powered assistant that makes finding answers easier than ever:
- Smarter AI that understands the context of your specific question
- Improved performance and stability

The Experts are still here for you—now with quicker ways to connect! Update for an even better JustAnswer experience.