
A Google user
- Flag inappropriate
- Show review history
The App is completely unreliable. Sometimes it works to check in sometimes it doesn't! The amount of error messages that I receive is a joke. I had to log in multiple times in order to receive my boarding pass once, even though I simply repeated the process. The app is not connected to wallet app (it asks me to download it, although it is already downloaded), the actual website it shut down at the moment... Very bad customer experience!!!
9 people found this review helpful

Samuel Repka
Just atrocious. Half the time the app is not working, it is unable to save my flight using reference ID, don't even think about checking in using that app. Also, you know what is the best time to show a random advertisement about flying with AirEuropa? While browsing flights of course! I have never had such a bad experience with any other app.
AIR EUROPA
September 20, 2025
We're sorry for the difficulties you've experienced. Please share your booking reference and email at
[email protected] so we can investigate. Your satisfaction is our priority and we’ll take steps to prevent this from happening again. Thank you.

Verónica Graes
if you are using dark mode you can't see some of the pages, all is white and difficult to see, it should be more user friendly for all the modes.
AIR EUROPA
August 12, 2025
Thank you for your feedback. We appreciate your input about the dark mode usability and are constantly working to improve our app’s interface. Please share more details at
[email protected] if you have specific issues. Your satisfaction is our priority, and we’ll take steps to enhance the experience.