
Michael D
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re to response: it is deleted on all three devices I use the app, one was offline. not a cache problem. sort your app. single notes will disappear at random. they don't go to deleted notes or the archive, it's just like they never existed. this has now happened twice that I am aware of to me and the second note was an important one. do not use this app for anything important. online others have same experience. onenote will frequently corrupt notes made in the mobile app, so no clear alternative
6 people found this review helpful
Google LLC
15 September 2025
Hi Michael. We suggest you clear apps cache on your device: Settings - Apps - Keep - Storage & cache - Clear cache. If that doesn't help, you may post your query in the Docs Community and get help from our experts: https://goo.gle/3o58rPT. Thank you.

Dennis Laplant
I use Google Keep A LOT and have saved MANY notes over the past decade - some are quite long. So it's very frustrating when I search my notes for a specific word and it gives me all the notes that contain that word, BUT when I open each note, the word doesn't remain highlighted. That makes it VERY HARD to find. It needs to keep the searched word highlighted in each note or at least allow me to search within each of those notes again and let me jump to each highlighted occurrence in that note.
148 people found this review helpful
Hi Dennis. Thanks for sharing your valuable feedback. We'll pass this along to our team. Appreciate it!

Greyson
I love this app very much, I use it literally EVERYDAY, but a recent update has removed the dates off of the notes — that is not something I can accept. The dating in the notes are very important to me, I do A LOT of my own writing for my own books, and it's very handy to know when I wrote something down, not to mention the sentimental value of knowing when a note was made. You have taken away sentimental value from us!! This is such a big thing to take away from the app, that I might stop using
64 people found this review helpful
Hi Greyson. We suggest you clear apps cache on your device: Settings - Apps - Keep - Storage & cache - Clear cache. If that doesn't help, you may post your query in the Docs Community and get help from our experts: https://goo.gle/3o58rPT. Thank you.