
Gabriel Bartholomew
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Useless app in my experience. I travel quite often and use several apps from different companies. This one didn't help me on anything. I couldn't even find my laugage information, not call center phone number or any other type of support, even after purchasing a ticket. Plus, terrible company the phone numbers on their website are out of service. My flight got cancelled, and they didn't even notified me, no text, no email, no app notification. Nothing at all. A terrible experience. Im not happy.
19 people found this review helpful

Ismay Vidal
Customer service is pointless. i been trying to change my flight for 14 days now. They make you do a flight change through a website. I get email to accept flight change and it fails. Call/chat them for help and they can't do anything besides redo the request and tell tell you to wait for the right department to call you back. That department never calls and reservation change is lost and you have to redo the whole process. They even have a 1800 sexline on one of their contact links.
9 people found this review helpful
BravoNext SA
August 14, 2022
Hi Ismay Vidal,
Thank you for your feedback. We are sorry about the delay.
For some queries, our Customer Care Team has to contact the service provider and wait for their response. However, they always make sure to get in touch as soon as they have any updates.
Many thanks,
The app team