4.6
604K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
17 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
597K reviews
Keith Naidoo
26 August 2025
Never knew this app could get worse. The most unreliable banking app I've had from 4 different ones. More "system unavailable" errors than anything else. Always limited functionality & ebucks problems, too much of a headache to deal with complaining all the time when monitoring should have picked up problems, you would expect someone to fix it but nothing. Seems like the broken features could stay for years, been a year for me already. Probably logged more issue's than the entire QA department
59 people found this review helpful
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FirstRand Bank Limited.
27 August 2025
Hi Keith, we apologise for the experience you've had with us. Please provide us with your ID number and contact details at [email protected] so that we can reach out to you and have all your concerns addressed. RB
Johan Otten
28 April 2025
Extremely bad app functionality with S25 Ultra. When ever do you guys plan on fixing the app functionality in regards to the S25 Ultea fone? My app does not allow me to do anything. I can't link my phone to my account with geolocation, It says successfull and a few seconds later it says failed. I can't use the app on my phone! Even when doing secured chat, I get pop up msgs from the service advisors when I chat but in the chat window there is nothing going on. The app is horrible!
77 people found this review helpful
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FirstRand Bank Limited.
2 May 2025
Hi Johan, I am terribly sorry to hear that you have been struggling with our banking app. Please email us your detailed query, ID number, and contact details at [email protected] so that we may reach out and assist. RB
Andile
21 September 2025
The app works well. There are some issues that you have to work around mainly the delay in the "chat with a banker" feature. As well as a lag on some autherizations for purchases, this can be fixed by closing and clearing app memory then reopening, so it isn't that bad. The chat issue I have no work around for, sometimes you get a message and by the time the pho.e shows the message you get timed out and have to start a new session with someone else. Otherwise a great app to use.
16 people found this review helpful
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FirstRand Bank Limited.
21 September 2025
Hi Andile! With every new app version we're introducing new features and improving existing ones. We're certain your feedback will only help us improve further :) RB

What's new

Bug fixes and performance improvements