
Erin Monaco
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NOTHING with Google nest home works! Why they can't seem to get the system to work properly is beyond me. I have a hub, a doorbell, several cameras, a wifi router & 3 extenders, and I don't think they have EVER worked in sync the way they are suppose to. I don't know if updates are continually causing the issues, but I STRONGLY discourage you from purchasing this system for your smart home/security needs!! The equipment never fully communicates with the other equipment or the app! Waste of $!!!
36 people found this review helpful
Google LLC
11 September 2025
Hi there, thank you for your review. We’re sorry to hear about the ongoing issues you’ve experienced with your Google Nest devices not working together as expected in the Google Home app. We understand how frustrating this must be. To assist you further, please contact us through the following link: https://support.google.com/googlenest/gethelp

Jacob Mooney
Honestly it gets incredibly infuriating that, after 2 years of dealing with routines, that won't play the specific playlist i want and still no fix. I have tried every solution google gives just like a bunch of people, and it doesn't work. I am an eclectic musical listener, so I create specific playlists. You'd think They'd fix it by now bit they won't give a specific reason why it happens either, only the same "solutions" that don't work.
69 people found this review helpful
Google LLC
4 September 2025
Hi Jacob, we appreciate your review! We're sorry for any issue this has caused. Your feedback means a lot to us as we strive to make our products and services better for everyone. Please share your thoughts using this feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG.

Roland Calachan
Full of bugs. On my pixel 9 pro xl, the app shows no activities recorded, yet on my other devices, shows all activities recorded. One time, when creating/modifying automations, it directs me to an error page. It was fixed, but now when creating automations, the app doesn't give me any option to categorize if it's a personal or household automation.
61 people found this review helpful
Google LLC
3 September 2025
Hi Roland, thanks for the review! We get how difficult it must be when the Google Home app is experiencing some challenges, such as viewing recorded activities and the creation of home automations, especially on your Pixel 9 Pro XL. We’d love to help! Please contact our dedicated support team at: https://support.google.com/googlenest/gethelp.